FAQ

Who Are You?
What file formats do you usually work on?
I have a manuscript to be translated. What do I do?
Who are your clients?
My file format is not listed among those you can handle. What do I do?
What quality guarantee do you give new clients?
What happens when you do not respect the deadlines set by a client?
Do you increase your rates for urgent projects?
Do you give discounts?
What payment methods do you use?
Should I pay before or after the translation?
How soon should your payments be made?
Do you translate websites?
My document is confidential. What steps do you take to ensure this confidentiality?
I can’t find my language in the list you have drawn up. What do I do?